Due to prolonged conflict and displacement throughout Iraq, Women and Health Alliance International (WAHA) has established a series of mobile delivery units (MDUs) to provide sexual and reproductive health and maternity services to women in need. While the MDUs have improved access for many women, awareness of the services is low and there is limited communication between health care workers.
To ensure improved uptake of services, WAHA is working with Amplify to develop a system that connects community health care workers with their patients and the MDUs. By facilitating channels of communication between health care workers and the MDUs, WAHA can ensure that patients know about available services and where to access them and that MDUs can respond to critical cases with pinpoint accuracy. In an unstable environment, the WAHA app will ensure that the MDUs are utilized effectively and efficiently
to increase emergency obstetric and reproductive health services.
To date, WAHA has conducted in-depth research to understand the functional and user experience needs for the
app, and they’ve begun working with an interaction designer to define the user journeys and begin laying out specifications prior to development, which will begin in January 2019.