Updated Apr 23, 2019

Vidya Chaitanyam Project

Part of CFBT Education Trust


Radhika S

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Project empowered semi-literate women members of school management committees to use visual school scorecards with traffic-light rating to assess and improve the quality of rural government schools.

This School Score Card Mobile app innovation employs the ‘short route to accountability’ with effectively empowered illiterate/semi-literate women to monitor quality education in local schools in a non-threatening way. It facilitates an understanding of educational quality standards in these women. It uses the pre-existing social capital in self-help groups and School Management Committees to t...
This School Score Card Mobile app innovation employs the ‘short route to accountability’ with effectively empowered illiterate/semi-literate women to monitor quality education in local schools in a non-threatening way. It facilitates an understanding of educational quality standards in these women. It uses the pre-existing social capital in self-help groups and School Management Committees to train mothers to assess the quality of local schools using audio-visual school scorecards with easy-to-use mobile phone app leading to school improvement. The School Score Card consists of school quality indicators depicted visually along with an audio feature that guides illiterate women to assess the current status of the indicators and rate them using a simple three-point traffic light rating system. The summary of the survey results is available for the women on their phone app which drives their actions for school improvement. The data is also analysed comparatively at the backend with school wise, indicator wise comparisons across time; as well as compares schools in a cluster, Block, District and State. This helps the Govt. Education Department Officials to make informed decisions and policies for the improvement of Educational Quality in their respective areas. The Education Officials can triangulate the auto-generated data analysis from the app with their own data. The data from the SSC app is the voice of the consumer for the providers to act upon.

Stage 4: Transition to Scale

With NASSCOM Social Innovation Award 2016, the SSC was converted to a mobile app. In 2017-18, the app was deployed for training SMC women in Bihar. The innovation can be scaled-up with investment to host the app and train the SMC women on it use.
Registered in Indiain India

Focus Areas:

Citizen Participation, Gender, Leadership Development and 5 MoreSEE ALL

Citizen Participation, Gender, Leadership Development, Education, Education Policy & Finance, Parent & Family Engagement, Human Centered Design and FinanceSEE LESS

Key Partners
Funds Raised to Date


Despite best efforts, educational development in India still remains at a low level due to a systemic crisis of accountability. The growing importance of quality education has led to the emergence of issues of governance and transparency, such as accountability and sustainability. The project identified the perceived gap in monitoring and accountability of state provision in education and leveraged existing social capital to develop school ecosystems for delivering quality education.



This Innovation facilitates school improvement through improved accountability to community. It improves school standards by training women SMC members to assess their school’s quality using a simple scorecard depicting quality standards visually with a traffic-light rating system. The app provides a summary from which the women can identify areas needing improvement and participate actively in SMC meetings, design the school development plan based on it and drive forward school improvement.

Target Beneficiaries

In AP, the project leveraged over 5500 self-help groups to reach out to approximately 50,000 children in 425 schools. The intervention was designed to empower local women self-help groups to act as school monitors, in the face of weak state capacity to hold schools to account. Women in SHGs engaged with and empowered SMC members to improve educational quality in government schools. 50 Master Trainers from 10 Districts in Bihar were trained to train SMC members on the use of the app.

Mission and Vision

Aims to support mothers to exercise their right of quality education for their children by raising awareness, capacity building of SMCs to observe and report on local school quality; increasing their involvement in school management. Simple A--V School ScoreCard App helps them voice their opinion on school quality, raise ownership of School Development Plans and their implementation

Competitive Advantage

The School Score Card Mobile App is one of its kind with no known competitor so far. The project ensures stronger civic voices engaging in policy processes to hold government to account. • Community empowerment addresses the issue of information asymmetry among stakeholders in education • Increased transparency amplifies citizens’ voice which can ultimately lead to improved provider responsiveness • Mothers use SSC app designed to assess school performance; guide community expectations on various dimensions of school quality • The A-V SSC app is engaging, simple and effortless to use by illiterate/semi-literate women • Makes it easy to capture, transmit and analyse data of large number of schools • Draws on community-based accountability and parental participation as a lever for school improvement in rural India • It is an effective and cost-effective way in which to empower the user to hold the provider accountable for the equitable delivery of quality education services for all

Planned Goals and Milestones

To customise the school scorecard app to different geographies/contexts to drive up educational quality. To leverage existing innovation with continuous improvements to increase teacher effort in the classroom and better management of school resources. To ensure new community-generated SSC data improves traditional school oversight by education officials as they review SSC data trends and listen to women's concerns; save time and money involved in collection and analysis of school quality data.
Funding Goal2,550,953
Projected Cumulative Lives Impacted300,000
New Implemented CountriesIndia
Recruit1 Senior Management member, 1 Project Adviser, 1 Project Manager, 10 District Coordinators, 500 Field Staff at Block/Village level ( Projected for 10 Districts)
New FeatureConversion into mobile app – The School Score Card was based on SMS message service and has been converted to digital mobile app that is easy to use and has audio-visual facility. The SMC Training Module is developed for training the SMC members on the use of the app and their role in school improvement The SMC Training Module with the training on the SSC App has been field tested. A pool of Master Trainers has been selected and trained in Bihar and they are cascading the training to the SMC members at the District level. An Operational model to scale it up has been designed and set up for the roll out.

The Team Behind the Innovation

The team consists of 7 full-time employees, ages ranging from 25 to 50 years, highly experienced Post graduates with professional teaching degrees. The nearly 400 Project staff range from District Coordinators to village level facilitators. The former are graduates with experience in education sector while the latter are generally matriculate or higher secondary. A mix of experience, empathy, knowledge of local contexts and of the app makes them right for scaling up this innovation.



Mar 2019
Recognition ReceivedPENDING
Jul 2017
Key Partnership
as part of
 School Management Committee (SMC) Training Module and School Score Card (SSC) Mobile app Development for the Government of Bihar
Nov 2016
Recognition ReceivedPENDING
as part of
 Vidya Chaitanyam
Sep 2007
Date Unknown

Supporting Materials