Updated Jul 26, 2018


The off-grid water platform to empower local entrepreneurs to scale sustainable water enterprises

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Dan Nolan

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Stage 4: Transition to Scale

We launched in Haiti in 2013 and now have 10 sites that serve 150,000 consumers. UNTAPPED is the platform solution to scale the model globally with local partners executing in their markets.

Focus Areas:

Agriculture Water Management and Economic Empowerment

Agriculture Water Management and Economic EmpowermentSEE LESS

Implemented In:

Haiti, Burkina Faso, Ghana and 2 MoreSEE MORE

Haiti, Burkina Faso, Ghana, Kenya and RwandaSEE LESS

Lives Impacted to Date
Countries Implemented In
Funds Raised to Date


The world’s population is rapidly urbanizing-Africa is expected to add another 1 billion people in the next 30 years. Government-managed, centralized models for water and energy won’t be able to meet this fast-growing demand. At the same time, consumers living in these rapidly urbanizing regions see higher prices and limited product availability because of inefficient supply chains due to poor infrastructure.



UNTAPPED empowers local entrepreneurs to scale water enterprises. UNTAPPED provides the mobile IT, know-how and financing for local operators to scale sustainable water enterprise and last-mile distribution centers. The last-mile distribution transforms a water treatment into a distribution hub, connecting local retailers to a reliable supply of clean water and essential goods. The result is a water enterprise selling highly-valued products to needed consumers.

Target Beneficiaries

UNTAPPED today serves clean water to over 300,000 consumers in Haiti, Kenya, Rwanda, Ghana and Burkina Faso. The majority of UNTAPPED’s current customers live on less than $2/day and did not previously have affordable access to clean water. It also employs over 90 local staff in areas with over 80% unemployment while helping 527 micro-retailers double to triple their net incomes reselling water and other essential goods.

Mission and Vision

UNTAPPED was founded in 2013 with the pilotdloHaiti. Since its founding,dloHaitihas built 10 treatment centers, with 527 sales channels and over 300,000 customers. UNTAPPED is the spin-off of dloHaiti, a platform solution designed to empower local operators to scale the model in their markets.UNTAPPED's goal is to serve 100 million underserved consumers with clean water by 2030

Innovation Description

UNTAPPED’s last-mile distribution platform connects local retailers to a reliable supply of clean water and essential goods. UNTAPPED uses decentralized water treatment centers as the hub for the distribution platform — regional stock points that make the final leg of distribution to retailers more efficient. Demand for clean water is ubiquitous, making clean water a highly-effective anchor product and entry point to retailers.

By integrating decentralized water infrastructure with last-mile logistics and distribution, UNTAPPED increases cost-efficiency and profitability for both.

Mobile IT connects the entire model and offers unique insight into consumer behavior. It also allows UNTAPPED to consolidate smaller retailers into a large network of direct distribution channels for all basic services including water, energy and food products. The Mobile IT Platform creates a virtual network of micro-distributors in underserved regions in multiple countries.

Competitive Advantage

We are the first and only safe water enterprise to use a platform approach to focus on scale. Our mobile IT was designed specifically for the off-grid water enterprise sector in developing markets. The mobile IT covers the entire spectrum of operating and managing an off-grid water enterprise: from water operations, to sales, to distribution, to inventory management, to a point-of-sale system to financial management. Our unique platform takes the technology and tools we have built over the last five years and finances the platform to enable local operators to scale in their markets. We leverage local partners to understand the intricacies and politics of each new market and enable them with a proven business model. Instead of competing against safe water enterprises we are working with them to enable their growth. We now have projects in Ghana, Rwanda, Kenya and Burkina Faso with four different partners.

Planned Goals and Milestones

UNTAPPED is continuing to develop our platform and looking to expand throughout Africa and Southeast Asia with new partners in the coming years.
Funding Goal1,500,000
New Implemented CountriesIndonesia, Tanzania
RecruitBusiness development, Computer Engineer


Jun 2018
New Country Implemented In
Burkina Faso, Ghana, Kenya and Rwanda
Mar 2018
Recognition ReceivedPENDING
Jan 2018
New Product or Service
UNTAPPEDs Platform is Launched
Jan 2015
Recognition ReceivedPENDING
May 2013
New Country Implemented In
May 2013