Millions of citizens in East Africa rely on public services that are inefficient, ineffective and corrupt. Since citizens don’t have an independent and easy platform to raise their voice, local governments ignore their needs and can’t detect where the problems are. Existing methods for feedback gathering are expensive, take a level of local sensitization that foreign firms cannot provide, and do not report in an effective way to assist governments in making change.
SEMA has created a system to give the poorest citizens a voice, while generating critical data for local governments to know how and where to improve their services and reduce corruption. This system consists of hardware IoT feedback terminals, phone IVR surveys, and face-to-face data collection, which is designed in a way to generate a large quantity of real-time data, as well as action-oriented qualitative data on a daily basis. Face-to-face data is generated through a student-led network.
SEMA was founded by Nathalie Dijkman (CEO - consultant on Access to Justice & Innovation for MoJ Uganda), Connor Sattely (CTO - serial civic tech entrepreneur) and Timothy Kakuru (Lawyer and co-founder of BarefootLaw). We also have a full-time local director (Joanitah Nsasiirwe) who builds trust with public offices and manages our student-network. In addition, SEMA has a team of 11 part-time staff, including an IT Officer, Data Analyst, Social-Media, Graphic Designer and seven data collectors.
EXECUTIVE TEAM INCLUDES WOMEN AND YOUTH