Last Mile Mobile Solutions (LMMS®) is a suite of innovative technology applications – a mobile Information Management platform for humanitarian service delivery - developed by World Vision in collaboration with other humanitarian agencies and the private sector. It is a set of mission critical capabilities for organisations delivering humanitarian services in the ‘last mile’ that is the final point of transaction between humanitarian organisations and beneficiaries.
At its heart, LMMS is driven by humanitarians who understand and are passionate about creating technology which makes the lives of frontline humanitarians easier and the lives of beneficiaries simpler. As humanitarians, we understand the NGO world, its business processes, its challenges and opportunities. As technologists, we understand data security, data models, architecture, etc. Our leadership team has over 50 years of combined IT systems development and Humanitarian field operations experience. Together, we are driven by the following values:
- We believe choice is an inherent foundation of human dignity
- We believe all people should have control over who sees and has access to their data
- We believe people are more important than technology
- We believe data should be turned into knowledge which can lead to better decisions
- We believe that people (NGO management, donors, etc.) should be able to ’see’ project progress
- We believe data should be secure
- We believe in interoperability and not having to build everything ourselves
- We believe in the need to delight our clients and their customers / beneficiaries
LMMS has evolved with new technologies, as well as services, since it was first used in the humanitarian industry in 2008. During the past 9 years, LMMS has been deployed in over 30 countries, by over 20 different agencies. Annually, over 10 million beneficiaries are served by it.
Since 2008,LMMS has been deployed in over 30 countries, by over 20 different agencies including: World Vision, Oxfam, Save the Children, ICRC, MedAir, MercyCorps, UNICEF, UNHCR, etc.
Annually, over 10 million beneficiaries are served by LMMS.
There are numerous pieces of evidence showing LMMS works including:
- Accenture has completed an evaluation on LMMS concluding it saves time and reduces risks for organisations that use it.
- World Vision, NRC, and MasterCard have all created case studies on their experience of using LMMS.