Updated Mar 29, 2019

Digital platform to strengthen information and fund distribution processes during emergencies.

Part of United Nations

http://programamesoamerica.iom.int/es/migapp

Beatriz Vila

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IOM MigApp is a global effort to empower migrants in obtaining reliable information. We aim to bring targeted information to users based on their geographic proximity to a crisis epicenter and facilitate digital emergency fund distribution.

IOM Costa Rica is proposing a project with two integral and linked parts. PART I. MigApp Emergency Alerts and Guidance: Strengthening IOM MigApp’s ability to provide precise and geo-referenced information and guidance to populations impacted by a crisis. In the current version of the IOM MigApp, a user indicates in which country they are located and has the option to allow the application acces...
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IOM Costa Rica is proposing a project with two integral and linked parts. PART I. MigApp Emergency Alerts and Guidance: Strengthening IOM MigApp’s ability to provide precise and geo-referenced information and guidance to populations impacted by a crisis. In the current version of the IOM MigApp, a user indicates in which country they are located and has the option to allow the application access to their general location through GPS services. The current proposal will augment the capacity of IOM MigApp to bring targeted information to users, based on their geographic proximity to a crisis epicenter and the registration information they have provided. PART 2. Digital Cash-Transfer Platform: Creation of a digital platform, linked to IOM MigApp, through which emergency fund distribution can be facilitated. The proposed to digital platform will allow migrants and internally displaced persons to access humanitarian aid. The intention is for funds to be distributed to persons digitally, as opposed to through coupons, vouchers, cash, or physical resources. These funds would be conditional, to be spent only on necessities or on donor-designated items, and these conditions would be built into the digital system. The project proposes to develop mechanism regulate funds transfer to beneficiaries.
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Stage 4: Transition to Scale

OIM's MigApp has demonstrated small-scale success in the real world and we are now working on it’s scaling plan including completing the business model and developing necessary partnerships to support us by filling gaps in our capacity to scale.
Registered in Costa Ricain Costa Rica

Focus Areas:

Displaced Persons & Migration Management, Digital Finance and Social & Micro Finance

Displaced Persons & Migration Management, Digital Finance and Social & Micro FinanceSEE LESS

Implemented In:

Belize, Guatemala, El Salvador and 5 MoreSEE ALL

Belize, Guatemala, El Salvador, Costa Rica, Panama, Mexico, Honduras and NicaraguaSEE LESS

124,000
Lives Impacted to Date
8
Countries Implemented In
30,913
Customers
7
Employees
$1,000,000
Funds Raised to Date

Problem

In the current version of the IOM MigApp, a user indicates in which country they are located and has the option to allow the application access to their general location through GPS services. However this data is not being fully utilized. Moreover, when humanitarian situations have aroused, coupons or vouchers, or arrangements with major stores and companies in large areas have been used to provide humanitarian aid, instead of currency. MigApp allows for both issues to be addressed immediately.

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Solution

Strengthening MigApp's capacity to provide targeted information to users, based on their geographic proximity to a crisis epicenter allows for cash transfer programs to take place when in a humanitarian situation, implementing a digital platform, linked to MigApp, through which emergency fund distribution can be facilitated. The benefits of cash transfer programs are numerous, and include cost efficiency, sustainability, improved monitoring and evaluation, and individual empowerment and agency.

Target Beneficiaries

The international migrant population, both regular and irregular, which is often without the same support network as locals, and therefore more vulnerable in emergency situations. Additionally, this project proposes to expand the user base of MigApp to include internally displaced persons, not only international migrants, which in humanitarian situations have a weakened support network.

Mission and Vision

The International Organization for Migration (IOM) UN Migration Agency is committed to the principle that safe, humane and orderly migration benefits migrants and society, as consistent with SDG Target 10.7. MigApp is a global effort by IOM that surged from the need to empower migrants in obtaining reliable and safe information. IOM Costa Rica, as a country office of IOM, follows IOM’s strict procurement, ethics, and gender mainstreaming policies, among others.

Competitive Advantage

MigApp provides true, reliable, up-to-date and free information in English, French and Spanish on local government, non-profit and private services which provide protection and assistance to migrants. Through MigApp, IOM collects anonymized data, this information can be used to analyse global, regional and local migration patterns, as well as provide donors with the required updates. As of the 30th of September of 2018, MigApp had 11 348 downloads globally. Through the development of MigApp, IOM is in a unique position to be able to build a digital platform that reaches populations impacted by crises. IOM Costa Rica is well-positioned to develop and pilot this digital-driven project because of the relatively high capacity of the state, and that most persons have smartphones and access to internet, however limited. Population within the Mesoamerican region has widespread internet access and smart phones.

Planned Goals and Milestones

IOM will begin a consultation process with the major banking institutions locally, as well as global e-banking entities, to investigate the best way forward for distributing humanitarian funds. IOM will coordinate with government agencies, Red Cross, and other UN agencies to build on the cash-transfer platforms that they already have. Changes to the MigApp will be piloted in the Mesoamerica region first. The investigation, development, programming and piloting would take approximately 1.5 years.
Funding Goal500,000
Projected Cumulative Lives Impacted300
New Implemented CountriesBelize, Guatemala, El Salvador, Panama, Mexico, Honduras, Nicaragua
RecruitProject Coordinator, Assistance Project Coordinator and Specialist
New FeatureCreation of a digital platform, linked to IOM MigApp, through which emergency fund distribution can be facilitated.

The Team Behind the Innovation

The OIM Costa Rica team is an interdisciplinary and multinational team, composed of dedicated men and women, all with international experience. Team experience includes GIS, programming, app development, data management, communications, design and project management. Our staff work in multi-cultural, gender-balanced environments, in which diversity and cultural sensitivity are valued. Being a member of the IOM team requires the highest standards of efficiency, competence and integrity.

EXECUTIVE TEAM INCLUDES WOMEN

Milestone

Mar 2019
Recognition ReceivedPENDING
Feb 2019
Lives Impacted
124,000
Nov 2018
New Product Or Service
Development of Migration Assistance Services for Migapp
Sep 2017
New Country Implemented In
Belize, Guatemala, El Salvador, Costa Rica, Panama, Mexico, Honduras and Nicaragua
Sep 2017
Created

Supporting Materials

Brochure-MigApp-ingl-s-web.pdf
Guide-MigApp.pdf
Steps-to-upload-En.pdf