Nivi’s mission is to help every person realize their own health aspirations. Nivi accomplishes this through its relentless focus on providing trusted, actionable information on demand. Nivi’s flagship product, askNivi, works via a model known as engage, chat, act. Through popular messaging apps like Facebook Messenger, askNivi makes it simple for those with the most basic internet-enabled phones and low digital literacy to engage with health information. Its AI-powered chat makes accessing health content as easy as a conversation. When it comes to accessing a health service or product, askNivi empowers consumers to act with nudges, reminders, and referrals. Nivi partners with commercial, nonprofit and public organizations to derive insights on anonymized user trends and patterns and target marketing to well defined market segments. In March, we noticed in-bound questions about coronavirus from Nivi users in Kenya and made the critical decision to begin developing COVID-19 conversations anticipating our partners' need for the content. The first week of April, we launched our initial 17 conversations on COVID-19, amplifying public health messaging to address both the COVID-19 pandemic and an "infodemic" of misinformation. The end of April we launched a global version of the COVID conversations to amplify health authorities messaging.