Digital Financial Services ICT/MIS Review for Le Levier and its Members (SOW)
Detailed Description of Tasks to be Performed:
It is anticipated this assignment will comprise desk research and preparation, a 14 day trip to Haiti, as well as analysis and report drafting post-trip. Specifically, the consultant will:
Engage with Le Levier and select member caisses to understand their products and services and how their MIS and ICT systems support or hinder current operations and service delivery
Engage with Le Levier and select member caisses to understand their future product and service goals and plans, particularly those related to DFS/mobile money
Review and analyze the specific MIS/ICT systems currently in use – hardware, software, policies/procedures, functionality vs. uses, etc.
Understand the DFS/mobile money landscape and the likely use-cases/scenarios that are best fit for Le Levier, CEC, and their members
Identify and assess options to strengthen, update, or completely re-engineer MIS/ICT systems, including costs, benefits, trade-offs, etc to be in line with planned and future product and service expansion initiatives, particularly those related to DFS.
Present options to Le Levier and CEC members and provide cost/benefit and trade-off analysis and seek consensus on optimal path forward (considering timing, cost, added value, autonomy etc.)
Develop a suggested implementation strategy, including the potential drafting of an RfP for the procurement of additional services, software, hardware, etc.